What Honest Looks Like
The chimney trade is unfortunately known for the upsell. The "$99 special" that becomes a thousand-dollar invoice, the invented emergency, the upsell on a sound flue — that is the wrong way, and it has given the whole trade its bad name. Topdraft Chimney Care is built to be the opposite: we tell you what your chimney needs and what it does not, and we back both with photos. The next call we want is the one you make next year, not the one we pressure out of you today.
From the first phone call, the job runs the same way every time. We confirm what you are dealing with on the phone, schedule around your fireplace season, and arrive with the gear to do it in one trip where possible. We lay down protection, run HEPA containment for dusty work, do the job, and finish with a walk-through and photos. You always know what is happening and why, start to finish.